Case Studies

 

NORTH CAROLINA PUBLIC SCHOOL

The Network Team has completed several projects for a school system in NC, including a move to Virtual Desktops and Cisco Borderless Networking.

The public county school system, located in the rural mountains of western North Carolina, serves 2,600 students.  The system has three early childhood education centers, four elementary schools, one middle school, and one early college/high school.

This school system chose Citrix desktop virtualization due, in part, to requirements from the state for online testing, as well as severe budget cuts. Now, teachers and students can access their desktops and applications even from home.  The move also allowed the school system to extend the lifecycle for PC’s and devices, as well as choose simpler devices, including thin devices which cost 2/3 less than conventional PCs.

The solution The Network Team put in place included HP blade servers, Microsoft Hyper-V in a clustered environment, and Citrix XenDesktop.  The solution is scalable, and will allow the school to meet state requirements for online testing.

The Network Team has worked with the school system’s Technology Director Paul Barilovits over the past several years.  “TNT has been an extremely valuable resource to our county schools as we have moved to enterprise class systems to build our 21st Century Unified Collaborative Educational System. We consider them to be trusted and fair. In addition to our network infrastructure, they have helped us migrate to an Active Directory structure and have helped us build and move to a Xen Desktop/Hyper V infrastructure that we rely as our core operations support.  We wish to acknowledge that if it were possible to assign a partner of record for our educational institution, we would not hesitate to assign these privileges to TNT.”

 

Family Owned and Operated Textile Company

TNT worked with a business that is a family owned and operated textile company that has had to “redo” itself as textiles in the South evolved. They have consolidated operations and have used technology to support their operations.

After consulting with the business leadership, TNT helped them consolidate technology to better support their operations.  The Network Team designed and implemented Microsoft’s Hyper-V for Server Virtualization, and Citrix’s XenDesktop  for desktop Virtualization.  All servers are maintained with Microsoft’s  System Center.  Both wired and wireless networks are using Cisco Borderless Networking .  All voice and messaging are done using Cisco Unified Communications.

In the past, ongoing engineering  was extensive, and when a user device malfunctioned, it took several people to get it replaced. Someone had to call Dell to order a machine, then, after it arrived, it had to be configured for their network and the applications that the end user needed.

Support for three shifts of manufacturing is much less complicated with Desktop Virtualization.  When a device malfunctions, employees can use any other device, with any configuration, plug it into the network, and in a matter of minutes, they are operational with the applications needed to do their job. Remote access is also streamlined, as the desktop experience is no longer associated with the device employees are using.

Virus outbreaks are easily mitigated, applications are quickly deployed without the use of burdensome group policies, and the end user experience is predictable and controlled. Bring Your Own Device (BYOD) is not the security and administrative nightmare that many companies are facing. It is embraced.

 

Deregulated Gas and Electricity Management Company

TNT worked with  a deregulated gas and electricity management company based in Charlotte, NC.  Recently, a decision was made to relocate to a new building north of Charlotte.  This company hired The Network Team to design and install a new infrastructure for the relocation.  Xoom has a current customer base of 200,000 after less than two years of operation, and expects to hit 500,000 customers by the end of 2013.  Growth rates like this required a redesign of their original networking technologies, and TNT is helping them.

The Network Team designed, installed and now maintains a Cisco infrastructure for the company’s new location using Cisco Routing, Wireless Access Points, Adaptive Security Appliances (ASA), and Wireless Controllers.  TNT also has virtualized the server network with HP servers and storage, as well as Microsoft’s Hyper-V as the hyper-visor of choice.

Bob Blake, the Chief Operating Officer, comes from a strong background in deregulated energy management.  Bob recommended the company implement Cisco’s 3750 switches at the core for layer 3 routing.  Cisco 2500 series controllers were used for wireless management, and all of the infrastructure uses Cisco Prime for single pane of glass management.

TNT is also implementing a digital signage management tool so that both in house video feeds and real-time call center information can be displayed on the screens for the customer service representatives. After consulting the client, TNT has recommended an All-Cisco voice solution for the customer.  TNT has recommended redundant Cisco Unified Call Managers (CUCM) and an Cisco Unified Contact Center call center solution.  This will give the customer service representatives and managers the best and quickest insights as to how to best handle their customers’ needs.