Collaboration and Unified Communications Solutions

Network bandwidth requirements continue to grow at a rate that outpaces the number of endpoints in our network.  Speeds that were fast in the past are unacceptable today as we add voice, video and data on what used to be a data-only network. Unified Communications Solutions are the new buzz words to help folks understand the ever-changing world of communications.

In our unified communications solutions practice, our engineers can demonstrate how a single network can safely carry all three technologies without interruption.  All of our designs include as a fundamental assumption that one day, every customer will have video, voice and data concurrently running on their network.

We design end-to-end quality of service enabled networks that use industry standard tools for marking packets and placing packets in queues, so they arrive at the right time, in the right order, at the other end of the wire.  We, too, do not like jumpy videoconferencing or phone calls that are choppy and full of clipped words and sentences.  We build networks that you can trust to get your data, from A to B, in the same shape as when it left your PC or office.

Our engagements begin with a free 2-hour network assessment.  TNT engineers can analyze how your employees communicate today, and compare that to the tools that they are using.  We then make recommendations for change to help them use their tools more productively and “hook” their tools together using products currently available on the market.

TNT recommendations are based on your current environment and vision for how to improve operations.  We design and implement solutions that use Cisco Unified Call Manager, Cisco Webex, Jabber, and Microsoft Skype for Business to implement virtual meetings, video and audio conferencing, virtual white-boarding, Instant Messaging, presence, call integration and session recording from any location.  We help create a mobile device strategy to ensure that remote workers, regardless of the device they own, have access to these same tools, as they travel.

A successful Cisco collaboration project includes a design that integrates what the business needs and what IT can support.  For those customers who need a great collaboration solution but can't support it themselves, TNT can recommend and implement fixed cost managed services of the solution, giving you a predictable fixed monthly fee to support and maintain your platform.

We can deploy this at the customer location or in our data center, thereby eliminating the need to maintain hardware and ongoing engineering of the platform.

 

Unified Communications Solutions

The Network Team